Apple Certified Portable Technician

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The Apple Certified Portable Technician (ACPT) certification verifies the ability to perform basic troubleshooting and repair of Macintosh portable systems, such as iBook and PowerBook G4. ACPT certification exams emphasize identifying and resolving common Mac OS X problems, and using Apple Service and Support products and practices to effectively repair Apple hardware.

The ACPT certification is intended for technicians employed by an Apple Authorised Service Provider (AASP) or Self Servicing Account (SSA), or for persons motivated to demonstrate their knowledge of technician-level service and support skills.

For persons not employed by an AASP or SSA, attaining ACPT certification verifies skills and knowledge that may be sought by a prospective employer, such as an Apple Reseller or a self-servicing entity like a school system.

ACPT certification is valid for one year from the date of certification. Apple requires technicians employed by AASPs or SSAs to recertify annually in order to repair in-warranty portable products. Persons not employed by an AASP or SSA are not required to recertify; however, Apple recommends that people stay current with their certifications by taking the annual recertification exams.

Exams are administered by Prometric, a worldwide provider of comprehensive technology-based testing and assessment services, at testing centers located in many cities throughout the and , and in selected countries in Asia Pacific and Europe.

Given a faulty Apple product, be able to do the following within one hour without assistance: